Términos del servicio
TERMS OF SERVICE – ZELARA SKIN
GENERAL INFORMATION
Welcome to Zelara Skin. The terms “we”, “us” and “our” refer to Zelara Skin. Zelara Skin operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services.
By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not access or use our Services.
SECTION 1 – ACCOUNT AND ACCESS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence.
To use our Services, you may be required to provide personal information such as your name, email, billing, shipping, and payment details. You agree that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
SECTION 2 – PRODUCTS
We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device.
We do not guarantee that product results will meet your expectations, especially for skincare products, as results may vary by individual.
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 – ORDERS
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion. Orders are not confirmed until payment has been successfully processed.
Once an order is placed, we may not be able to cancel or modify it.
Returns and exchanges are handled according to our Return Policy.
SECTION 4 – PRICING AND BILLING
All prices are subject to change without notice.
Prices do not include taxes, shipping, or import duties unless stated otherwise.
You agree to provide accurate billing and payment information. By placing an order, you authorize us to charge your payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors.
Risk of loss transfers to you once the product is handed to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this site—including logos, images, text, graphics, and branding—is the property of Zelara Skin and is protected by intellectual property laws.
You may not reproduce, distribute, or use our content without written permission.
SECTION 7 – THIRD-PARTY TOOLS
We may provide access to third-party tools which we do not control.
Use of these tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content or practices of these websites.
SECTION 9 – SHOPIFY RELATIONSHIP
Zelara Skin operates using Shopify technology. However, all purchases are made directly with Zelara Skin.
You agree that Shopify is not responsible for any issues related to your purchase.
SECTION 10 – PRIVACY POLICY
Your personal information is handled according to our Privacy Policy.
Shopify may also process your data to provide and improve our Services.
SECTION 11 – USER FEEDBACK
Any feedback, suggestions, or submissions you provide may be used by us without restriction or compensation.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use our Services for unlawful purposes, to violate laws, or to harm others.
We reserve the right to terminate access for violations.
SECTION 14 – TERMINATION
We may terminate your access to our Services at any time if you violate these Terms.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available”.
We do not guarantee uninterrupted, secure, or error-free service.
Results from skincare products may vary.
This website does not provide medical advice.
SECTION 16 – LIMITATION OF LIABILITY
Zelara Skin shall not be liable for any damages resulting from the use of our products or Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Zelara Skin from any claims arising from your use of our Services.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of the State of California, United States.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time.
SECTION 20 – CONTACT INFORMATION
Zelara Skin
Email: zelaraskin@gmail.com
Location: San Diego, California, United States
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)